We Treasure Every Part That Makes Everything Happen.
From accounting to marketing departments, legal to Human Resource divisions, these various components form the parts that make up the overall whole of an organisations. And if we liken these components to the hands and feet of a company, undoubtedly, the people would then be the lifeblood on which the company lives on. Without them, the company would cease to exist.
Uniquely Yours
The thing is though, we’re all uniquely ourselves, and that would mean in most cases a cookie cutter approach to services would never really fit well. Much like the saying, “You can bring the horse to the river, but you can’t force the horse to drink”, we believe in providing you with an EAP experience that is bespoke for you, and ready for you.
Ultimately, we hope that we’ll never have to see you again. And we say that because through the collaborative work done together, you’ll be equipped with deep insights and useful skills that you’ll be able to use to tackle anything that life has to throw at you in the years to come.
A Typical EAP Engagement
Bob's Journey
Please meet Bob, our typical hypothetical employee at Company Z. Bob is burnout from work, and is struggling with sleep.
First Steps to Relief
Wanting to understand his struggles more, Bob would first engage with the Online Resource Page and engage with some of our self-help resources to give himself a check-up. Having done the self-administered sleep quality assessment, results show that his sleep concerns are mild in nature, and was then directed to some relaxation as well as sleep hygiene exercises to improve his quality of sleep.
Burnout Battle
The burnout self assessment on the other hand suggests that Bob is experiencing significant distress. Bob gives the self-help recommendations provided a try, but unfortunately they don’t seem to work significantly. Because of that, he decides to give the hotline a call instead.
Finding Real Support
The hotline is helpful and Bob feels better for it. But after a few days, he feels the same weight on his shoulders again. He calls the hotline again and after discussing it with the therapist, they decided that perhaps more in-depth exploration would be useful, and they arrange for a session with a therapist of his choosing.
Breakthrough Moments
After some sessions, Bob was able to work with his therapist to identify the underlying causes behind his burnout, and having been made aware of it, was able to work with the therapist to overcome these struggles. With this new found awareness and skills learned, Bob is able to manage his burnout better, and also is more adept in dealing with any new obstacles in time to come.
Lasting Empowerment
Bob never went back for therapy, but still used some of the resources to give himself a pick me up when he needed.
Services We Provide
24/7 Crisis Hotline
- A 24 hours a day, 7 days a week crisis hotline that provides callers with access to a mental health professional at any time of the day
- The primary aim for these calls is deescalation, whereby we work with the callers to try and help them deescalate the emotional distress they’re going through
- Once that’s been achieved, then a decision will be made as to whether or not the case has been resolved, or if a referral to further therapy would be required for deeper work
- Examples when a crisis hotline call would be beneficial would be an employee who has just gone through a bad break up, someone reacting badly to a performance appraisal, or someone who’s recently lost someone
Psychotherapy
- There will be times when we face stressors that may need a helping hand in order for us to overcome them. Therapy can be a good way to do just that in many situations
- By providing employees with a non-judgemental and safe space to speak about their concerns, therapy can help individuals understand the root cause of their difficulties, and work with them to find ways to overcome them
- Some examples when psychotherapy might be helpful would be for individuals with low self-esteem, depression, anxiety, excessive stress, and sleeping difficulties
Workshops & Training Programs
- Workshops and training programs can be an excellent way to pre-emptively manage struggles that employees face. Known stressors or challenges can be addressed in these workshops, ensuring that we’re able to equip team members with the necessary skills and know-how to tackle the task and duties they have
- By addressing issues on a group level (eg. Stress management, communication issues, parenting skills), group workshops allow us to address difficulties on a company wide level
Crisis Management
- Accidents and unfortunate events can and will happen. And when they do, two things would be fundamental in ensuring that we’re able to manage these critical incidences well. The first would be prior preparation, and the second would be reaction
- The Crisis Management module of our EAP focusses on the latter. When negative events occur, the primary function of the Crisis Management module focusses on helping the people involved to process the event that has occurred, with the ultimate goal of helping them return to normal levels of functioning
- Typically Crisis Management would include both group interventions, as well as targeted individual sessions as per when required.
ORPE
- The Online Resource Page, or the ORPE provides you with a self-help page where you're able to attempt some psychological assessments to assess your current level of functioning.
- These assessments will give you a snapshot of how you're doing at the moment, and after that, give you some recommendations to try out yourself as well to try and 'get a handle on things.
- Do note that the ORPE is only one of the options available to work on the struggles that you have. There are other options to help you work through the struggles that you have that you should try and see.
